When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.
The Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank, London, SW1P 4QP. Telephone: 0345 015 4033 www.ombudsman.org.uk
The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London, CR9 2ER. Telephone: 08456 120 540 www.dentalcomplaints.org.uk
The General Dental Council, 37 Wimpole Street, London. W1N 8DQ. Telephone: 0845 222 4141, the dentists’ regulatory body for complaints about professional misconduct
"A pleasant environment and friendly helpful staff. I am on crutches and…
"I have been a patient at Six Gables for many years and…
"Amazing experience! Just finished my Invisalign treatment with Hamna! From the very…
"I never dreamt I would end up enjoying going to the dentist…
"As a family we have recently moved to this practice. Our dentist…
"Recently joined Six Gables with Andy Gardiner as my dentist...on the recommendation...…
"Andy Gardiner, thank you so much for the excellent dental care you've…
"Since my first interaction with Andy, I knew I was coming to…
"I strongly recommend Six Gables Dental Practice. My dentist, Ioan Rees, cared…
27A Penlline Road, Cardiff, South Glamorgan, CF14 2AA